How Will Online Live Chat Software Help Your Business?
Boosted Sales
Being available when customers have questions eliminates waiting time. Personal assistance helps customers make purchasing decisions on the spot, by providing instant answers and information that eliminate doubt. Live chat will increase sales, and decrease deserted shopping carts.
Word of Mouth . . . Priceless!
When a customer has a great purchasing experience, and feels good about the professional way they are treated, they like to tell their friends and colleagues. Word of mouth advertising is personal endorsement that can’t be bought, it must be earned!
Flexible Web-Based Chat
LiveAgent is online, and all you need is a Javascript enabled browser to use it. There is no software to install on your desktop. It is operated online by login and password, and Live Support can be managed from anywhere.
LiveAgent - Online Chat Software
- More screenshots
Features Overview
- Online/Offline Status
- Online/Offlline Messaging System
- Sound and Visual Alerts
- Multiple Operators in Single Chat
- Multiple Simultaneous Chat Conversations
- Chat History with Search Function
- Watch [See] Visitor in Real-Time
- Live Referring Source Tracking
- Customizable Look & Feel
Why LiveAgent is the Best Solution
LiveAgent works with most websites. Simply copy and paste our short HTML code to your website, and immediately provide live support.
- Easy to install: Easily install LiveAgent by using a step by step installation wizard. The hosted version requires no installation at all.
- Customizable look and feel
- Pure web based solution: The only requirement necessary is a Javascript enabled web browser
- “See” visitors in real time
- Immediate customer problem resolution
- No setup fees, and no monthly charges
- Technical support and 1-year upgrades
- Risk Free!: 30 day money back guarantee
Free Updates
LiveAgent is still in active development! Below you can find list of free updates that will be added to LiveAgent and available soon:
- Quick notes, common replies
- Chat transfer between operators
- Proactive chat invitation
- GeoIP location identification
- Customizable survey on departure
- Send file feature