Being available when customers have questions eliminates waiting time. Personal assistance helps customers make purchasing decisions on the spot, by providing instant answers and information that eliminate doubt. Live chat will increase sales, and decrease deserted shopping carts.
When a customer has a great purchasing experience, and feels good about the professional way they are treated, they like to tell their friends and colleagues. Word of mouth advertising is personal endorsement that can’t be bought, it must be earned!
LiveAgent is online, and all you need is a Javascript enabled browser to use it. There is no software to install on your desktop. It is operated online by login and password, and Live Support can be managed from anywhere.
LiveAgent works with most websites. Simply copy and paste our short HTML code to your website, and immediately provide live support.
LiveAgent is still in active development! Below you can find list of free updates that will be added to LiveAgent and available soon: