10.4.2007 - Feature: load libraries from browser cache if avaible (startup speed of application improved)
10.4.2007 - Feature: mail address autocomplete functionality from mail addresses available in user's database
10.4.2007 - Feature: show Updates toolbar in tickets list automatically, when row is selected
10.4.2007 - Feature: go to ticket id - direct jump to ticket with entered ticket id
10.4.2007 - Feature: renamed language files extension from .json to .js because of easier installation on IIS, where .json extension is not listed in supported file extensions by default
10.4.2007 - Feature: grid background color configurable from css
06.4.2007 - Feature: display mail count in () next to subject just in case ticket contains more mails as one
05.4.2007 - BugFix: calculation of mails in ticket fixed (when received new mail in existing ticket, count was not increased)
05.4.2007 - BugFix: mail_body parameter returned not the right mail in personal notifications
version 1.2.4 (5 April 2007)
05.4.2007 - BugFix: Adding new Queue was not possible because of javascript bug in client
version 1.2.3 (5 April 2007)
05.4.2007 - BugFix: installator improvements and fixed
05.4.2007 - BugFix: running on IIS should work now
version 1.2.2 (5 April 2007)
04.4.2007 - Feature: In personal notification mail user can define variable ${mail_body}. It will be replaced with content of last mail body in ticket.
04.4.2007 - Feature: In Queue notification is possible to add original mail body from customer into notification mail by variable ${mail_body}
04.4.2007 - BugFix: Path computation on BSD systems fixed
04.4.2007 - Feature: User can select ticket queue on login page and in form Submit new ticket
04.4.2007 - BugFix: download of attachments will work now also on php 4.x.x
04.4.2007 - BugFix: added mails_count column into sql create script (it was missing in build of release 1.2.1)
04.4.2007 - Feature: Admin can setup own format of ticket Id
version 1.2.1 (2 April 2007)
01.4.2007 - BugFix: Sql Error in user notifications fixed
30.3.2007 - Feature: Added autocomplete field for all email filter fields
29.3.2007 - Feature: display ticket subject with bold text if it was not readed by user and normal if user opened ticket minimum once. On each change of ticket reset this status for all users.
version 1.2.0 (29 March 2007)
29.3.2007 - Feature: Notifications - possibility to switch off check of changes of queue, priority, owner and status separatelly by checkboxes
27.3.2007 - BugFix: User detail - tickets fixed filling of queues select box
27.3.2007 - Feature: Agent and Administrator notifications added to MyProfile
27.3.2007 - BugFix: Login screen - html table design replaced
27.3.2007 - Feature: Modal dialog background dynamically resizes itself with the browser window
27.3.2007 - BugFix: Add/Edit Queue is accessible for IE6 users too
27.3.2007 - BugFix: Centered dialogs are in the center of viewport by now
27.3.2007 - Feature: Refresh internal data if queues, agents or mail accounts are changed and refresh them also every 15 minutes. (Internal data are used e.g. in filters for agents, queues, mail accounts filters)
27.3.2007 - Feature: Added status work in progress
version 1.1.1 (26 March 2007)
26.3.2007 - Feature: Agent logins report
24.3.2007 - BugFix: conversion of text body from original encoding into UTF-8
24.3.2007 - Feature: Hide ticket id from subject - new configuration switch
24.3.2007 - BugFix: Insert new ticket fixed
version 1.0.5 (23 March 2007)
23.3.2007 - BugFix: Client templates can contain
23.3.2007 - BugFix: Session not active fix
23.3.2007 - Feature: New filter in tickets form: Show all tickets related to selected agents
version 1.0.4 (22 March 2007)
22.3.2007 - Feature: Added upgrade wizard to new versions
22.3.2007 - Feature: Agent should be able to modify other user's profile except user type
22.3.2007 - Feature: Notify user with autoresponder from Queue if ticket was submitted from contact form
22.3.2007 - Feature: Fill in To address also in case it is ticket submitted by submit new ticket form
22.3.2007 - BugFix: Change from plain text to richtext didn't converted new line breaks correctly
21.3.2007 - BugFix: Send mail to more recipients - mail format check fixed
21.3.2007 - Feature: New filter "Mail Account" added to ticket list
21.3.2007 - Feature: Display number of mails in ticket next to ticket subject in tickets list
21.3.2007 - Feature: Click on email in mail detail will open user detail form in new window
21.3.2007 - BugFix: After logout shouldn't be updated tickets table
21.3.2007 - Feature: Ticket submit form on login page
20.3.2007 - Feature: Added possibility to display 250 rows per page in every grid
20.3.2007 - BugFix: Switching between users showed in tickets list entries of different user for short time
20.3.2007 - Feature: Added complete Slovak translation of SupportCenter
20.3.2007 - BugFix: Fixed displaying of html code in subject and plain text body
20.3.2007 - BugFix: Link Show history was hidden forever in case user created new ticket
20.3.2007 - Feature: Added button "Resolve ticket" to users ticket detail form
20.3.2007 - Feature: More strict rules for sending queue autoresponders to protect system against mail wars
19.3.2007 - Feature: Branding - enjoy custom header and footer
19.3.2007 - Feature: Don't try to send mails bigger as php memory_limit
19.3.2007 - BugFix: Width of column IP address corrected
version 1.0.2 (19 March 2007)
19.3.2007 - Security: Just simple user will receive notification email from Queue with hash in link (autologin information). Admins and Agents have to login manually or by "Remember Me" function.
19.3.2007 - New Feature: Expand all mails in ticket
19.3.2007 - BugFix: Upload of bigger files fixed
19.3.2007 - BugFix: Mail headers of mail detail should be collapsed together with mail
17.3.2007 - BugFix: Delete mail functionality in parsing rules fixed
16.3.2007 - BugFix: Saving settings under PHP5 fixed
