Intuitive helpdesk software

Canned (Predefined) Messages

Canned Messages are used for you to quickly insert messages that you frequently type into the mails.
We integrated canned messages module with Knowledge base module, so you can profit from fast and easy to use company knowledge located on one place.
Together with predefined messages you can define also predefined attachments.
If you need to attach often any file to mails, just upload it once to predefined internal knowledge.
Later you just add this knowledge easily to mail body and you don't need to wait until file will be uploaded to server.

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